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Attention metrics in retail media

An impression shows that an ad reached a screen. Attention metrics help assess whether a person noticed it. In retail media, the moment of contact matters too.

Two ads stay on screen for two seconds. One appears between videos in a feed. The other reaches someone building a shopping list. A report may give both the same score. For a brand, they are different contacts.

Time alone does not show the value of attention. Place, the user’s task and distance from purchase matter too.

Two conditions for contact

Listonic shopping list
A Listonic shopping list with one ad at the bottom of the screen
One ad during a clear task

The banner sits on the shopping list. It does not cover the list or the add button.

Global news sites
Mobile Yahoo News view with ads between headlines at three scroll points Yahoo News
Mobile MSN view with ads between news stories at three scroll points MSN
Mobile New York Post view with ads between news stories at three scroll points New York Post
Attention is split across the screen

Ads, headlines, menus and new blocks share one feed. A user can scroll past them in a second.

Left: a frame from the Listonic app. Right: mobile views of Yahoo News, MSN and New York Post. The frames show one session on 24 July 2026, with no ad blocker and after cookie choices were handled. Layouts and ads vary by session.

What are attention metrics?

Attention metrics estimate whether a person noticed an ad and how long it held them. They add context to impressions, reach and viewability.

An impression confirms delivery. Viewability says the ad had a chance to appear. Attention measurement looks for signs that the user gave it sight, sound or action.

The IAB and MRC guidelines describe four approaches: device and delivery signals, visual or audio tracking, body responses, and panels or surveys. Each covers a different part of attention.

Five different questions

1DeliveryWas the ad served?
2ViewabilityCould it be seen?
3AttentionDid it hold the user?
4ActionDid it prompt a response?
5OutcomeDid it change behaviour or sales?
Attention metrics cover the third step. A campaign review needs data from the whole path.

Attention does not replace sales, brand lift or ROAS.

Attention has a shared framework, but no single score

In November 2025, IAB, MRC and CIMM published final guidelines shaped by more than 200 experts. The document sets common terms, disclosure rules and ways to validate methods. It does not turn attention into one media currency.

A shared framework

4measurement approaches
200+experts involved
Nov 2025final guidelines
IAB, MRC and CIMM, final industry framework for measuring attention.

The framework treats attention as an added signal. Buyers still need to connect it with delivery, context and business outcomes. The IAB Europe guide makes the same point across European markets.

Context matters in retail media

In retail media, the user has a goal: find a product, check an offer, build a list or plan a store visit. The ad appears during a shopping task.

Listonic users add products and return to the list before shopping and in store. A brand reaches them as a need turns into a plan. That is useful context, not proof of attention.

A brief contact may be enough for a known brand. A new product may need more time. Format, creative, category and campaign goal change the value of the same second.

How should a shopping app measure attention?

Join three data layers:

  • Valid delivery: check viewability and filter invalid traffic.
  • Attention signal: use a method that fits the format, such as a banner or video with sound.
  • Action after contact: track an add-to-list, offer view or return visit.

A sound control group shows whether the ad changed behaviour. Without it, natural demand can look like campaign impact.

One attention score can hide too much

One score works well for large agencies. It fits in a spreadsheet, ranks channels and supports media buying. For a client, that ease can hide the facts: the same score may describe very different contacts.

Example: different contacts, the same score

VideoFull screen and sound
BannerStatic format
Shopping listContact during an action
Attention score 72 72 72
The agency getsa simple channel ranking
The client still cannot seewhat drove attention and what followed
Illustrative example. The sheet holds three equal values, but each comes from a different contact.

A common number can work as a first filter. The client should also see the format, type of attention, moment of contact and next signal. A standard should make terms clear, not strip away context.

Attention close to purchase can drive strong results

Attention metrics help separate a delivered contact from one that was noticed. Retail media add the user’s moment and intent.

Kamil Janiszewski

In Listonic, a test can link attention with an add-to-list, a return to the offer and the next action. Set the signals and success threshold before the campaign, then compare the result with a control group.

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